Terms of Service

TERMS AND CONDITIONS OF USE

Welcome to Ayurvanna Skincare (“we”, “us”, “our”, “Ayurvanna”). By accessing or using our website ayurvannaskincare.com (“Website”), you agree to be bound by the following Terms and Conditions of Use (“Terms”). If you do not agree, please do not use our Website.

1. General Information
This Website is operated by Ayurvanna Skincare, based in New Zealand.
Address: 76 Tararua Road, Levin 5571, New Zealand  
Email: team@ayurvannaskincare.com  
These Terms apply to all users of the Website, including browsers, customers and contributors of content.

2. Use of Website
You agree to use this Website only for lawful purposes and not to:
- Violate any applicable laws or regulations;
- Infringe on our intellectual property rights or those of others;
- Upload or transmit viruses, malware or any harmful code;
- Interfere with or disrupt the Website’s security or performance.

3. Products and Services
All products displayed on the Website are subject to availability. We reserve the right to discontinue products, change prices, or update product information at any time without notice. We take care to display products as accurately as possible, but colours and appearance may vary depending on your device.

4. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
Prices are shown in New Zealand Dollars (NZD).  
Payment must be made through the available secure payment methods at checkout.

5. Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays caused by postal or courier services.  
You are responsible for providing correct delivery details. We are not liable for losses due to incorrect addresses.

6. Intellectual Property
All content on this Website, including text, graphics, logos, images and code, is the property of Ayurvanna Skincare or its licensors and is protected under New Zealand copyright law. You may not reproduce, distribute or modify any content without prior written consent.

7. Limitation of Liability
To the fullest extent permitted by law, Ayurvanna Skincare is not liable for any loss, damage or injury arising from the use or inability to use this Website or our products, except as required by the Consumer Guarantees Act 1993.  
Our liability for defective products is limited to replacement or refund of the purchase price.

8. Indemnity
You agree to indemnify and hold Ayurvanna Skincare harmless from any claim, loss or demand arising from your breach of these Terms or misuse of the Website.

9. Privacy Policy
Your privacy is important to us. We collect, use and store personal information in accordance with the New Zealand Privacy Act 2020.  
We may collect personal details (such as your name, address, email, and purchase history) when you make a purchase, contact us, or subscribe to our newsletter.  
We use this information to process orders, communicate with you, and improve our services.  
We do not sell your data to third parties.  
For more detail, please read our full Privacy Policy on our Website or contact us at team@ayurvannaskincare.com.

10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, policies or practices. Accessing those sites is at your own risk.

11. Changes to These Terms
We may update or modify these Terms at any time. Any changes take effect immediately once posted on the Website. Continued use of the Website means you accept the updated Terms.

12. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

13. Contact Us
Ayurvanna Skincare  
76 Tararua Road, Levin 5571, New Zealand  
Email: team@ayurvannaskincare.com